Thank you for choosing LOUIS HOME ESSENTIALS SALE LLC. We hope you are satisfied with your purchase of the tablecloth. If you are not satisfied with your order, here is our refund and exchange policy to help you process your request.
Refund Policy
We accept returns of unused, unwashed tablecloths within 30 days of receipt. Please ensure the item is in its original condition and retains its original packaging and labels.
Return Conditions
Unused Condition: All returned products must be unused and retain their original packaging and labels.
Defective Item: If your product is damaged or defective during shipping, please contact us within 7 days of receiving the item, and we will provide you with guidance on returns and replacements.
Return Process
To initiate a return, please follow these steps:
Contact Customer Service: Contact our customer service via email at [email protected] or by phone at (857) 788-2113, providing your order number and reason for return.
Obtain Return Authorization: We will provide you with return authorization and a specific return address. Please follow our instructions for returns.
Packaging: Pack the returned item carefully with appropriate materials to ensure it is not damaged during shipping. Please include your order number and return authorization in the package.
Sending back: Please use a tracking-enabled mail service to return your item. Return shipping costs are the customer’s responsibility unless the item is defective.
Refund Processing Time: Once we receive your returned item and confirm it meets the return conditions, we will process your refund within 5-7 business days. The refund will be credited to your original payment method.
Exchange Policy: If you wish to exchange an item, the return process is the same as for a return. Upon receiving the returned item, we will process a new order for you.
Thank you for your support of LOUIS HOME ESSENTIALS SALE LLC. We look forward to providing you with excellent service and a wonderful shopping experience!
